Privacy Policy

Last updated: September 2026

At Spira Design (spiradesign.co), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Spira Design is the data controller responsible for your personal data.
‍Website: spiradesign.co
‍Contact Email: sophia@spiradesign.co

2. What Personal Data We Collect & How We Collect It

We may collect and process the following personal information about you:
‍Contact Information: Your name and email address when you complete our "Contact Us" or "Feedback" forms on our website.
‍Invoicing & Billing Information: Names, business addresses, and payment details required to issue invoices via our payment provider (Wise).
‍Technical & Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and duration of visit, gathered via Google Analytics.

3. How We Use Your Information

We only use your personal data when the law allows us to. Most commonly, we use your data to:Respond to inquiries submitted through our contact form.Process feedback to improve our services and client experience.Issue invoices and manage client accounting through Wise.Analyze website traffic and usage patterns using Google Analytics to optimize our website content.

4. Legal Basis for ProcessingWe process your data under the following lawful bases:

‍Consent: When you voluntarily submit a form on our website or accept cookies.
‍Contractual Necessity: When we need your details to prepare quotes, communicate about a project, or issue invoices via Wise.
‍Legitimate Interests: To analyze website performance and improve our business operations.
‍Legal Obligation: To maintain accurate financial and tax records for accounting purposes.

5. Third-Party Services

We do not sell, rent, or trade your personal information to third parties. However, we share necessary data with trusted third-party service providers to help run our business:
‍Wise: Used for generating and issuing invoices and receiving payments.
‍Google Analytics: Used to collect website performance statistics (data is anonymized where possible).
‍Website Hosting Provider: To securely host our site and store form submission logs.

6. Cookies

Our website uses cookies via Google Analytics to analyze website traffic and visitor behavior. Cookies are small text files placed on your device.You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Data RetentionWe will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Invoices and basic contract records are retained for up to 6 years in accordance with UK tax laws.

8. Your Data Protection RightsUnder UK GDPR, you have the right to:
‍Access: Request a copy of the personal data we hold about you.
‍Rectification: Request that we correct inaccurate or incomplete data.
‍Erasure: Request that we erase your personal data ("right to be forgotten").
‍Restrict Processing: Ask us to suspend processing your data.
‍Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at sophia@spiradesign.co.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).